FAQ

How much does shipping cost? We offer free tracked shipping on all orders over $150. For orders below this amount, a flat shipping fee is applied at checkout.
How long will it take to receive my order? Typically, orders take 1–3 business days to process and 5–10 business days for transit to your location.
Do you ship internationally? Currently, we primarily serve customers within the United States.

What is your return policy? We offer a 30-day easy return policy. If you are not satisfied with your purchase, you can return the item in its original condition within 30 days of delivery.
How do I start a return? To initiate a return, please contact our support team at contact@tressivo.com. We will provide you with the return instructions and the correct return address.
When will I receive my refund? Once we receive and inspect your return, we will process your refund within 5–7 business days to your original payment method.

Are your products made of real leather? Yes, we specialize in 100% genuine full-grain leather products that are ethically sourced and hand-stitched for maximum durability.
Do you provide a size guide? Yes, every product page includes a detailed size chart to help you find the perfect fit for our jackets, boots, and vests.

What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, Amex, and Discover) as well as secure digital wallets like PayPal, Apple Pay, and Google Pay.
Is my personal information secure? Absolutely. Our website uses SSL encryption to ensure all your data and payment information are handled with the highest level of security.

If your question isn't answered above, please feel free to reach out to us directly:

Company Name: TRESSIVO LLC

Support Email: contact@tressivo.com

Support Phone: +1 206-886-0485

Physical Address: 114 LOCKHART STREET, ARCHDALE, NC 27263, USA